Accessibility

This accessibility statement applies to www.parkingoperations.co.uk

We’re committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

This website is run by the Parking Operations Team at the Borough Council of King’s Lynn & West Norfolk.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also tried to make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us to arrange this.

You can:

We’ll look at your request and get back to you as soon as possible.

We aim to get back to you within ten working days, but depending on the format you require, this may take longer.

Reporting accessibility problems with this website

We’re always looking at ways to improve accessibility on our website.

If you’ve experienced any accessibility problems whilst using this site, we would welcome your comments and feedback.

You can report a problem by:

When reporting a problem, if you could include:

  • problem you’ve experienced
  • details of the device you were using
  • browser used (if known)

Including these details will help us to find and resolve the issue as quickly as possible.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

About this website’s accessibility

We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.