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General FAQs

Can I reserve some spaces outside my house?

Unfortunately, it is not possible to reserve spaces outside of a property, if you wish to have parking bays near...

How do I purchase a dispensation?

Please visit MiPermit, select the local authority area you will be parking in and then follow the instructions to apply...

What’s a Controlled Parking Zone (CPZ) and how do I know where they are?

Signage is at the start of all CPZ, if you see a Single Yellow Line without signage assume you are...

The machine has taken my money but not printed a ticket – I would like a refund?

If a further ticket has been purchased you will need to email parking@west-norfolk.gov.uk to request a refund.

I have no phone signal to purchase a parking ticket can you do this for me instead?

Yes, we can take payment over the phone, please call 01553 616222.
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