General FAQs

Do I have to pay the 10p convenience fee?

The convenience fee is not optional when using our Parking Ops App or by mobile/text. If you do not want...

What do I do if my car has broken down/got a flat tire/I’ve lost my keys?

If you are parked on-street you will need to contact the Parking Operations Team on 01553 616222. Where a Penalty...

I think a vehicle has been abandoned, what can I do?

The Norfolk Parking Partnership (NPP) do not deal directly with abandoned vehicles as these are dealt with by individual local...

How can I find out about parking charges at Eaton Park, Norwich?

Please visit Norwich City Council’s website for information on these charges.

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